For Managed Service Providers

Automated phishing triage
for every client.

Your analysts don't have time to hand-review every phishing report across every client. Sentinel handles the routine triage automatically — every report gets a verdict, every user gets an answer, and your team focuses on what actually needs them.

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The MSP Challenge

Security outcomes at scale are hard to deliver manually.

MSPs are expected to provide security outcomes, not just tooling. Clients want to know their environments are protected and that incidents are being handled.

When clients ask what happened to their phishing report, the honest answer is often that nobody checked. Reporting mailboxes sit unreviewed. End users hear nothing. Reporting behavior deteriorates.

Manual triage doesn't scale across a book of clients. Analysts spend time on low-confidence reports that could be handled automatically — time that should go toward genuine incidents.

Without Sentinel
  • Reporting mailboxes sit unreviewed across all clients
  • End users hear nothing — reporting behavior deteriorates
  • Analysts hand-triaging emails that don't need them
  • Clients ask "what happened to that report?" and you can't answer
With Sentinel
  • Every client's reports analyzed automatically, around the clock
  • Every end user receives a plain-language answer within seconds
  • Analysts get structured escalations — not raw forwarded email
  • Clients see measurable phishing response delivered consistently

MSP Benefits

What Sentinel delivers for managed service providers.

Operational efficiency for your team. Measurable security outcomes for your clients.

⚙️
Automated Triage at Scale
Each client's reporting mailbox is monitored on a configurable polling interval. Every reported email receives deterministic analysis without analyst intervention. Triage happens automatically across all clients simultaneously.
👤
End User Feedback Loop
Users receive plain-language explanations of why an email was or wasn't suspicious. Feedback improves reporting behavior over time, which means your clients' users report more and ignore less.
📦
Lightweight Deployment
Sentinel runs on any machine with internet access — a home server, VPS, or cloud VM. Minimal infrastructure footprint. No additional hardware. No complex dependencies. Deploy on a schedule that fits your onboarding.
🏢
Multi-Client Architecture
Independent instances per client. No shared infrastructure, no cross-client data exposure. Each environment operates entirely within the client's own boundary. No data lake of client email content.
🛡️
No Retention Risk
Email content is processed in memory and discarded. Sentinel does not create a searchable archive of client email. Report metadata is logged; message content is not. Reduces data handling obligations significantly.
📊
Structured Analyst Escalations
When reports warrant analyst attention, the escalation arrives as a structured analysis — not a raw forwarded email. Analysts have context before they open the message. Investigation starts faster.

Deployment

Simple to deploy. Simpler to maintain.

Ephemeral Sentinel is designed to fit inside standard MSP deployment workflows without requiring new infrastructure or complex integrations.

🖥️
Runs Anywhere
Runs on any machine with internet access — a home server, VPS, or cloud VM. Docker available for containerized deployments. No specialist infrastructure needed.
📬
Flexible Mailbox Integration
Connects via Microsoft 365 Graph API, Gmail API, or IMAP. Choose the integration that fits each client environment — or mix modes across clients.
🔧
Minimal Configuration
IMAP credentials, polling interval, and report delivery address. No complex configuration required. No agents installed on endpoints.
🚀
No Mail Flow Changes
Does not sit inline with email delivery. No MX record changes. No risk to mail flow reliability. Invisible to daily operations.
🔒
Firewall Friendly
Outbound-only connectivity. No inbound ports required. Compatible with even the most restrictive client firewall configurations.
⚖️
Low Maintenance Overhead
No AI models to update. No external service dependencies to manage. Deterministic rule engine requires no retraining or tuning.

Client Experience

What your clients' users receive.

When an employee at one of your client organizations reports a suspicious email, they receive a structured analysis reply automatically.

The report explains in plain language what signals were detected, what attack technique was identified, and what action to take. No security background required to understand the output.

Your analysts receive a parallel copy of the same report, with full technical detail. If the report warrants action, they have everything they need to begin an investigation immediately.

View Example Report
RE: Your McAfee subscription has been renewed — Reference #7741902 Malicious
Authentication Results
SPF FAIL Sending IP not authorized by domain
DKIM NEUTRAL No valid signature present
DMARC FAIL Message does not conform to policy
Signals Detected
Domain registered 72 hours ago High-abuse TLD (.top) Machine-generated domain pattern Phishing language — urgency & financial trigger Reply-To mismatch
Attack Narrative
This is a callback phishing attempt. The sender impersonates a known software vendor and presents a fabricated renewal charge designed to create urgency. The recipient is instructed to call a fraudulent support number to extract financial information or remote access credentials.
Recommended Action
Do not call the number or interact with any links in the message. Mark as phishing and delete. If you received this on a corporate device, notify your security team.

MSP Platform

Built for the way MSPs operate.

Beyond triage automation — a platform with the operational features MSPs actually need.

🎨
White-Label Branding
Configure your own product name, logo, accent color, and report footer text. Reports delivered to your clients' users carry your brand — not ours. Available on Pro and Enterprise plans.
📈
MSP Dashboard
Verdict trends over time. Daily volume by client. High-risk event queue. Breakdown by attack type. The visibility your team needs to spot active campaigns before they escalate.
🔬
Analyst Review Workflow
Flag reports for follow-up. Mark verdicts as reviewed, escalated, or false positive. Every action is logged with analyst ID and timestamp — a complete audit trail for compliance and client reporting.
🧩
IOC Threat Intelligence
Every suspicious or malicious verdict automatically extracts indicators of compromise — sending IP, sender domain, URLs, attachment SHA-256 hashes. Stored in a hashed per-tenant database with 90-day retention. Formatted for direct copy-paste into firewall and email gateway block rules.

For MSPs

Ready to automate phishing triage for your clients?

Choose a plan and connect to your first client's reporting mailbox in minutes.

View Pricing See Example Report

Questions about fit or onboarding? Get in touch and we'll talk through your environment.

Get in Touch